Chapter 1 Welcoming Clients1PartASituational Dialogue2Communicative Scene 12Communicative Scene 23Communicative Scene 33Part BPractical Key Sentences7Part CIntegration of Theory and Practice8Part DPractice11Chapter 2 Seeking Business Opportunities15Part ASituational Dialogue16Communicative Scene 116Communicative Scene 217Communicative Scene 318Part BPractical Key Sentences23Part CIntegration of Theory and Practice25Part DPractice27Chapter 3 Making Inquiries31Part ASituational Dialogue32Communicative Scene 132Communicative Scene 233Communicative Scene 334Part BPractical Key Sentences39Part CIntegration of Theory and Practice41Part DPractice43Chapter 4 Business Appointment and Arrangement47Part ASituational Dialogue48Communicative Scene 148Communicative Scene 249Communicative Scene 350Part BPractical Key Sentences54Part CIntegration of Theory and Practice56Part DPractice58Chapter 5 Offer and Counter-offer61Part ASituational Dialogue62Communicative Scene 162Communicative Scene 263Communicative Scene 364Part BPractical Key Sentences67Part CIntegration of Theory and Practice69Part DPractice71Chapter 6 At China Import and Export Fair73Part ASituational Dialogue74Communicative Scene 174Communicative Scene 275Communicative Scene 376Part BPractical Key Sentences79Part CIntegration of Theory and Practice80Part DPractice82Chapter 7 Business Visit85Part ASituational Dialogue86Communicative Scene 186Communicative Scene 287Communicative Scene 388Part BPractical Key Sentences92Part CIntegration of Theory and Practice93Part DPractice96Chapter 8 Innovative and Power Brand Strategy99Part ASituational Dialogue100Communicative Scene 1100Communicative Scene 2101Communicative Scene 3102Part BPractical Key Sentences107Part CIntegration of Theory and Practice109Part DPractice111Chapter 9 Packing and Quality Inspection115Part ASituational Dialogue116Communicative Scene 1116Communicative Scene 2117Communicative Scene 3118Part BPractical Key Sentences121Part CIntegration of Theory and Practice123Part DPractice125Chapter 10 Acceptance and Orders129Part ASituational Dialogue130Communicative Scene 1130Communicative Scene 2131Communicative Scene 3132Part BPractical Key Sentences136Part CIntegration of Theory and Practice137Part DPractice140Chapter 11 Business Telephone Calls143Part ASituational Dialogue144Communicative Scene 1144Communicative Scene 2145Communicative Scene 3146Part BPractical Key Sentences148Part CIntegration of Theory and Practice150Part DPractice152Chapter 12 Terms of Payment155Part ASituational Dialogue156Communicative Scene 1156Communicative Scene 2157Communicative Scene 3158Part BPractical Key Sentences163Part CIntegration of Theory and Practice165Part DPractice166Chapter 13 Business Negotiation169Part ASituational Dialogue170Communicative Scene 1170Communicative Scene 2171Communicative Scene 3172Part BPractical Key Sentences176Part CIntegration of Theory and Practice178Part DPractice180Chapter 14 Sign a Contract185Part ASituational Dialogue186Communicative Scene 1186Communicative Scene 2187Communicative Scene 3188Part BPractical Key Sentences192Part CIntegration of Theory and Practice193Part DPractice195Chapter 15 Cargo Delivery199Part ASituational Dialogue200Communicative Scene 1200Communicative Scene 2201Communicative Scene 3201Part BPractical Key Sentences205Part CIntegration of Theory and Practice206Part DPractice209Chapter 16 Business Conference213Part ASituational Dialogue214Communicative Scene 1214Communicative Scene 2215Communicative Scene 3216Part BPractical Key Sentences221Part CIntegration of Theory and Practice222Part DPractice225Chapter 17 Sales Promotion229Part ASituational Dialogue230Communicative Scene 1230Communicative Scene 2231Communicative Scene 3233Part BPractical Key Sentences237Part CIntegration of Theory and Practice239Part DPractice240Chapter 18 Interview243Part ASituational Dialogue244Communicative Scene 1244Communicative Scene 2244Communicative Scene 3245Part BPractical Key Sentences249Part CIntegration of Theory and Practice251Part DPractice254Chapter 19 Complaints257Part ASituational Dialogue258Communicative Scene 1258Communicative Scene 2259Communicative Scene 3259Communicative Scene 4260Part BPractical Key Sentences265Part CIntegration of Theory and Practice266Part DPractice267Chapter 20 Banquet and Parting271Part ASituational Dialogue272Communicative Scene 1272Communicative Scene 2274Communicative Scene 3274Part BPractical Key Sentences278Part CIntegration of Theory and Practice279Part DPractice281