第 1 章 采购管理与库存控制概论 ········ 1 1.1 采购管理与库存控制的智慧 ··········· 31.1.1 基本理念和思维方式 ··········· 31.1.2 采购管理与库存控制的关系 ································ 51.1.3 管理实践中常见的认识误区 ································ 71.2 采购管理概述 ··························· 111.2.1 采购管理的演变与发展 ······ 111.2.2 供应链管理对采购的要求 ··· 121.3 库存控制概述 ··························· 151.3.1 库存控制的发展 ··············· 151.3.2 供应链管理对库存控制的要求 ······························ 16本章小结 ········································ 19习题 ·············································· 20第 2 章 采购管理基础 ························ 24 2.1 采购管理的概念与作用 ··············· 262.1.1 采购与采购管理的概念 ······ 262.1.2 采购的地位与作用 ············ 282.2 采购流程 ································· 292.2.1 采购作业的一般流程 ········· 302.2.2 供应链环境下的采购流程 ··· 342.3 采购模式 ································· 372.3.1 询价采购 ························ 372.3.2 招标采购 ························ 402.3.3 政府采购 ························ 442.3.4 国际采购 ························ 452.3.5 电子采购 ························ 492.4 采购需求与计划 ························ 512.4.1 采购需求 ························ 512.4.2 采购计划 ························ 53本章小结 ········································ 58习题 ·············································· 59第 3 章 采购价格与成本管理 ············· 64 3.1 采购价格 ································· 663.1.1 采购价格影响因素 ············ 663.1.2 供应商产品成本构成 ········· 683.1.3 供应商定价方法 ··············· 693.1.4 采购价格的确定 ··············· 723.2 采购成本的分析 ························ 743.2.1 整体采购成本的理念 ········· 743.2.2 具体采购成本的分析 ········· 753.3 采购成本的控制 ························ 783.3.1 控制采购成本的战略思考 ··· 783.3.2 控制采购成本的常见策略 ··· 803.3.3 控制采购成本的策略选择 ··· 82本章小结 ········································ 84习题 ·············································· 85第 4 章 供应商管理 ··························· 87 4.1 供应商管理概述 ························ 884.1.1 供应商管理的概念与作用 ··· 884.1.2 供应商管理的主要步骤 ······ 904.2 供应商的开发与选择 ·················· 914.2.1 开发与选择前需考虑的问题 ······························ 924.2.2 供应商的分类与标准设置 ··· 954.2.3 供应商选择的过程与方法 ··· 994.3 供应商日常动态管理 ················· 1014.3.1 供应商绩效考评 ·············· 1014.3.2 供应商激励 ···················· 1064.3.3 供应商整合 ···················· 1084.3.4 供应商风险控制 ·············· 109本章小结 ······································· 111习题 ············································· 112第 5 章 采购谈判 ······························ 117 5.1 采购谈判概述 ·························· 1195.2 采购谈判的程序 ······················· 1205.2.1 谈判的准备阶段 ·············· 1205.2.2 谈判的开局阶段 ·············· 1265.2.3 谈判的正式磋商阶段 ········ 1285.2.4 谈判的终局阶段 ·············· 1315.3 采购谈判的技巧 ······················· 1325.3.1 报价技巧 ······················· 1325.3.2 还价技巧 ······················· 1345.3.3 让步技巧 ······················· 1395.3.4 其他应对技巧 ················· 1415.4 电子谈判 ································ 1445.4.1 电子谈判的特点和分类 ····· 1445.4.2 电子谈判系统 ················· 145本章小结 ······································· 147习题 ············································· 148第 6 章 采购合同管理 ······················· 155 6.1 采购合同的内容和形式 ·············· 1566.1.1 采购合同的含义 ·············· 1566.1.2 采购合同的内容 ·············· 1596.1.3 采购合同的形式 ·············· 1616.2 采购合同的实施管理 ················· 1636.2.1 采购合同的订立 ·············· 1636.2.2 订单跟踪 ······················· 1666.2.3 交货期管理 ···················· 1686.2.4 质量管理和检验 ·············· 1726.3 采购合同的风险管理 ················· 1786.3.1 采购合同风险及承担 ········ 1796.3.2 采购合同风险的形成 ········ 1806.3.3 采购合同风险的防范 ········ 187本章小结 ······································· 192习题 ············································· 193第 7 章 库存控制基础 ······················· 196 7.1 库存基础知识 ·························· 1987.1.1 如何看待库存 ················· 1987.1.2 库存的分类 ···················· 1997.2 库存产生的原因 ······················· 2007.2.1 计划性或策略性库存 ········ 2007.2.2 管理失误产生的库存 ········ 2017.2.3 为提高服务水平而保有的库存 ····························· 2027.2.4 为降低总成本而增加的库存 ····························· 2027.2.5 不确定性因素的影响 ········ 2037.2.6 供应链中“牛鞭效应”的影响 ····························· 2037.3 库存管理思想和目标 ················· 2087.3.1 库存管理思想 ················· 2087.3.2 库存管理目标 ················· 2097.4 库存控制方法 ·························· 2137.4.1 库存结构控制 ················· 2137.4.2 流程管理 ······················· 2147.4.3 库存量决策 ···················· 2187.5 现代管理思想与库存 ················· 2207.5.1 ERP 与库存管理 ·············· 2217.5.2 JIT 与库存管理 ··············· 224本章小结 ······································· 227习题 ············································· 229第 8 章 库存控制策略 ······················· 232 8.1 库存结构的控制策略 ················· 2338.1.1 ABC 分类法 ··················· 2348.1.2 关键因素分析法 ·············· 2408.2 订货模式的选择策略 ················· 2408.2.1 定量订货法 ···················· 2418.2.2 定期订货法 ···················· 2438.2.3 双堆法 ·························· 2468.3 订货时间与订货量的确定 ··········· 2478.3.1 经济订货量模型 ·············· 2478.3.2 定量订货法的订货点 ········ 2528.3.3 定期订货模型的订货量 ····· 2548.4 安全库存的设定 ······················· 2568.4.1 订货提前期固定，需求量变化的情况 ···················· 2578.4.2 需求量固定，订货提前期变化的情况 ···················· 2578.4.3 需求量和订货提前期都随机变化的情况 ···················· 258本章小结 ······································· 259习题 ············································· 260第 9 章 企业内部库存控制 ················ 264 9.1 仓储管理中的库存控制 ·············· 266 9.1.1 入库作业中的库存控制 ····· 266 9.1.2 保管作业中的库存控制 ····· 270 9.1.3 出库作业中的库存控制 ····· 273 9.2 生产管理中的库存控制 ·············· 277 9.2.1 生产系统规划中的库存控制 ····························· 277 9.2.2 生产计划与运行中的库存控制 ····························· 280 9.2.3 质量管理中的库存控制 ····· 283 9.3 营销管理中的库存控制 ·············· 284 9.3.1 市场调研中的库存控制 ····· 284 9.3.2 渠道与价格管理中的库存控制 ····························· 285 9.3.3 售后服务中的库存控制 ····· 286 9.4 其他环节中的库存控制 ·············· 289 9.4.1 产品设计中的库存控制 ····· 289 9.4.2 滞废料管理中的库存控制 ····························· 292 9.4.3 备件管理中的库存控制 ····· 296 本章小结 ······································· 299 习题 ············································· 300 第 10 章 供应链库存管理 ················· 306 10.1 供应链库存管理概述 ··············· 307 10.1.1 供应链库存 ·················· 307 10.1.2 供应链库存管理的特点 ··························· 309 10.1.3 供应链库存管理存在的问题 ··························· 310 10.1.4 供应链库存管理的改进方向 ··························· 313 10.2 供应商管理库存 ····················· 314 10.2.1 VMI 概述 ····················· 315 10.2.2 VMI 的实施 ·················· 318 10.2.3 实施 VMI 应注意的问题 ··························· 322 10.3 联合库存管理 ························ 322 10.3.1 JMI 概述 ······················ 32310.3.2 JMI 的实施策略 ············· 32510.3.3 JMI 绩效评价 ················ 32710.3.4 JMI 的保障措施 ············· 32810.4 多级库存管理与优化 ··············· 33010.4.1 多级库存管理概述 ········· 33010.4.2 多级库存管理策略 ·········· 33210.4.3 实施多级库存管理应注意的问题 ···························· 33410.5 协作计划、预测和补货 ············· 33410.5.1 CPFR 概述 ··················· 33510.5.2 CPFR 的实施 ················ 33710.5.3 CPFR 的发展趋势 ·········· 340本章小结 ······································· 343习题 ············································· 343参考文献 ············································ 347