第 1 章 物流项目管理概述 ····················· 11.1 物流管理 ····································· 41.1.1 物流的概念、基本关系与分类 ·································· 41.1.2 物流管理的特征与内容 ·········· 91.1.3 物流与供应链的关系 ··········· 141.1.4 物流的演变与发展 ·············· 181.2 项目管理 ··································· 251.2.1 项目概述 ·························· 251.2.2 项目管理的产生与发展 ········ 291.2.3 项目管理的概念 ················· 311.2.4 项目管理的特点 ················· 321.2.5 项目管理的内容 ················· 331.3 物流项目及其管理 ······················· 361.3.1 物流项目与物流项目管理的概念 ································ 361.3.2 物流项目的分类 ················· 381.3.3 物流项目管理的特殊性 ········ 40本章小结 ·········································· 41综合练习 ·········································· 42第 2 章 物流项目前期策划 ··················· 46 2.1 物流项目的前期策划工作 ·············· 482.1.1 物流项目前期策划的主要工作 ·························· 482.1.2 物流项目前期策划应该注意的问题 ······················· 492.2 物流项目的识别与构思 ················· 512.2.1 物流项目的识别 ················· 512.2.2 物流项目的构思 ················· 532.3 物流项目可行性研究 ···················· 552.3.1 物流项目可行性研究的概念 ································ 552.3.2 物流项目可行性研究的阶段结构 ································ 572.3.3 物流项目可行性研究报告的编写 ································ 582.4 物流项目的经济评价 ···················· 642.4.1 物流项目的财务评价 ··········· 642.4.2 物流项目的国民经济评价 ····· 652.5 物流项目不确定性分析 ················· 682.5.1 物流项目不确定性分析的意义和方法 ······················· 682.5.2 盈亏平衡分析 ···················· 692.5.3 敏感性分析 ······················· 722.5.4 概率分析 ·························· 76本章小结 ·········································· 78综合练习 ·········································· 79第 3 章 物流项目组织与人力资源管理 ······································· 83 3.1 物流项目组织 ····························· 853.2 物流项目经理 ····························· 913.3 物流项目团队管理 ······················· 963.3.1 物流项目团队的概念 ··········· 963.3.2 物流项目团队的组建 ··········· 973.4 物流项目人力资源管理 ················· 993.4.1 基本概念 ·························· 993.4.2 物流项目人力资源管理的规划 ······························· 1033.4.3 物流项目人员招聘 ············· 1043.4.4 物流项目人员激励 ············· 1053.4.5 物流项目人力资源的绩效评估 ······························· 1063.4.6 物流项目人力资源的培训 ···· 107本章小结 ········································· 108综合练习 ········································· 109第 4 章 物流项目计划管理 ·················· 112 4.1 物流项目计划管理概述 ················ 1154.1.1 物流项目目标 ··················· 1154.1.2 物流项目计划概述 ············· 1194.2 物流项目的范围和分解 ················ 1224.2.1 物流项目范围规划 ············· 1224.2.2 物流项目分解结构 ············· 1264.3 物流项目计划的制订 ··················· 1304.3.1 物流项目计划管理的基本问题 ························· 1304.3.2 物流项目计划过程 ············· 1314.3.3 物流项目计划内容 ············· 132本章小结 ········································· 133综合练习 ········································· 134第 5 章 物流项目进度管理 ·················· 1385.1 物流项目进度管理概述 ················ 1395.1.1 项目进度管理的含义 ·········· 1395.1.2 物流项目进度管理的影响因素 ························· 1405.1.3 物流项目进度管理的内容 ···· 1415.2 物流项目进度计划的编制 ············· 1455.2.1 项目进度计划编制的实施步骤 ························· 1455.2.2 项目活动定义 ··················· 1465.2.3 项目活动排序 ··················· 1485.2.4 项目活动工期估算 ············· 1565.2.5 项目进度编制 ··················· 1595.3 物流项目进度控制 ······················ 1725.3.1 项目进度控制的概念和过程 ······························· 1725.3.2 项目进度控制的依据 ·········· 1735.3.3 项目进度控制的方法 ·········· 1745.3.4 项目进度控制的结果 ·········· 179本章小结 ········································· 180综合练习 ········································· 182第 6 章 物流项目质量管理 ·················· 187 6.1 物流项目质量管理概述 ················ 1886.1.1 物流项目质量概述 ············· 1886.1.2 物流项目质量管理的概念及职能 ······················ 1896.2 物流项目质量规划 ······················ 1946.2.1 物流项目质量规划概述 ······· 1946.2.2 物流项目质量规划的工具和技术 ······························· 1956.2.3 物流项目质量规划的结果 ···· 1966.3 物流项目质量保证 ······················ 1976.3.1 物流项目质量保证的概念与内容 ······························· 1976.3.2 物流项目质量保证的依据与方法 ······························· 1996.4 物流项目质量控制 ······················ 2016.4.1 物流项目质量控制的概念 ···· 2016.4.2 物流项目质量控制的原则与步骤 ······························· 2016.4.3 物流项目质量控制的工作内容 ······························· 2026.4.4 物流项目质量控制的依据与方法 ······························· 203本章小结 ········································· 207综合练习 ········································· 208第 7 章 物流项目的采购与合同管理 ···· 211 7.1 物流项目的采购 ························· 2137.1.1 采购规划概述 ··················· 2137.1.2 物流项目咨询服务采购 ······· 2147.1.3 物流项目货物采购规划技术 ······························· 2157.2 物流项目合同管理概述 ················ 2167.2.1 物流项目合同管理的概念 ···· 2167.2.2 物流项目合同管理的特征 ···· 2167.2.3 物流项目合同签订的注意事项 ························· 2177.2.4 物流项目合同变更、解除与终止 ······························· 2187.2.5 物流项目合同纠纷的处理途径 ························· 2207.3 物流项目的招投标 ······················ 2207.3.1 招投标概述 ······················ 2207.3.2 物流项目招标程序与要点 ···· 2247.3.3 物流项目投标步骤与要点 ···· 2287.4 物流项目的合同管理 ··················· 2327.4.1 物流项目合同策划 ············· 2327.4.2 物流项目合同签订 ············· 2337.4.3 物流项目合同履行 ············· 2347.4.4 物流项目合同结束 ············· 235本章小结 ········································· 238综合练习 ········································· 239第 8 章 物流项目成本管理 ·················· 242 8.1 物流项目成本管理概述 ················ 2448.1.1 物流项目成本管理的概念及构成 ······························· 2448.1.2 影响物流项目成本管理的因素 ······························· 2448.2 物流项目资源计划 ······················ 2458.2.1 物流项目资源计划的概念 ···· 2458.2.2 物流项目资源计划的依据 ···· 2458.2.3 编制物流项目资源计划的工具和方法 ······················ 2468.2.4 物流项目资源计划的结果 ···· 2498.3 物流项目成本估算 ······················ 2498.3.1 物流项目成本估算的步骤 ···· 2498.3.2 物流项目成本估算的方法 ···· 2508.3.3 物流项目成本估算的结果 ···· 2538.3.4 物流项目成本的具体估算 ···· 2548.4 物流项目成本预算 ······················ 2558.4.1 物流项目成本预算的概念 ···· 2558.4.2 物流项目成本预算的特性 ···· 2558.4.3 物流项目成本预算的内容 ···· 2568.4.4 物流项目成本预算的步骤 ···· 2568.4.5 物流项目成本预算的结果 ···· 2568.5 物流项目成本控制 ······················ 2578.5.1 物流项目成本控制的概念 ···· 2578.5.2 物流项目成本控制的流程 ···· 2578.5.3 物流项目成本控制的主要方法 ························· 259本章小结 ········································· 260综合练习 ········································· 261第 9 章 物流项目风险管理 ·················· 2659.1 项目风险管理概述 ······················ 2679.1.1 项目风险 ························· 2689.1.2 项目风险管理 ··················· 2709.2 物流项目风险识别 ······················ 2739.2.1 物流项目风险源 ················ 2749.2.2 物流项目风险识别技术 ······· 2759.3 物流项目风险的评估 ··················· 2789.3.1 物流项目风险的定性评估方法 ························· 2799.3.2 物流项目风险的定量评估方法 ························· 2829.4 物流项目风险的监督与控制 ·········· 286本章小结 ········································· 289综合练习 ········································· 290第 10 章 物流项目信息管理 ················ 293 10.1 项目信息管理概述 ···················· 29510.1.1 项目信息的概念 ·············· 29510.1.2 项目信息管理 ················· 29710.2 物流信息的功能与特征 ·············· 29910.2.1 物流信息的功能 ·············· 29910.2.2 物流信息的特征 ·············· 30010.3 物流信息技术 ·························· 30310.3.1 物流信息技术的含义 ········ 30310.3.2 物流信息技术的组成 ········ 30310.3.3 物流信息技术的构成 ········ 30410.3.4 物流信息技术在国内的应用现状 ······················· 30510.3.5 物流信息技术的发展趋势 ······················· 30610.4 物流项目信息管理应用示例 ········ 30710.4.1 海尔：物流信息系统的开发 ····························· 30710.4.2 沃尔玛：物流信息系统的应用 ····························· 30910.4.3 宝供物流：智慧物流监控系统平台为客户提供数字化物流服务 ······················· 310本章小结 ········································· 311综合练习 ········································· 312参考文献 ·············································· 316